Successful speech therapy helps the client’s everyday life run more smoothly

There are many reasons why someone might need speech therapy. For most clients, however, the common factor is that communication or some other everyday activity is not working the way they would like, and this causes many kinds of difficulties.

“The most important goal of Ombrelo’s speech therapy is to make our clients’ everyday lives better. Our clients’ situations are very different from one another. That’s why the content of therapy is always planned individually for each client,” says Ombrelo’s CEO, Nina von Schantz.

Ombrelo is an authorized Kela service provider for speech therapy. Kela periodically conducts audits at service providers’ premises. The purpose of these audits is to monitor quality and client-centered practices. In a recent audit report, the identified strengths included the speech therapists’ professional work experience and additional training relevant to their client base. Soundproof facilities, a wide range of small therapy tools, and clearly described processes guiding client work were also seen as promoting effective client care.

The client’s best interest is our principle across the board

“For us, quality and client-centeredness concretely mean that we focus on the client’s needs. We plan therapy by asking: What does this particular client need? We devote time to planning and, when necessary, create individualized materials. We provide guidance to people close to the client, such as the family, the school, or other rehabilitation professionals. When the therapy process progresses in a structured way and we get all the key parties involved, therapy becomes motivating and even fun for everyone,” Nina explains.

Ombrelo’s operating model encourages speech therapists to specialize

The idea behind Ombrelo’s operating model is that employees can decide many things for themselves. Pay is based on the work done, and the earnings level is good in relation to workload. Employees can choose to specialize in a specific area of speech therapy according to their own interests. This way, the job description becomes something that is most motivating for them. In addition, therapists can influence the geographic area in which they want to work.

“We never end up in a situation where we say: you have to go there or you have to take that client. When a speech therapist can, by their own choice, focus on a specific area of speech therapy and decide where they work, everyone wins. The client receives the best possible service, and the employee gets to work in an area that truly interests them. Motivation for one’s own work produces the best outcomes for clients,” Nina sums up.

We want the best for our clients and are constantly looking for great professionals

“There is a serious shortage of speech therapists. We have shaped Ombrelo’s work culture so that it gives therapists the opportunity to choose the work model that suits them best, either as an employee or an independent entrepreneur. Teamwork and internal collaboration speed up professional development. Instead of a traditional job interview process, we actually hope that the speech therapist will contact us and interview us, so we can discuss what they would like to focus on,” Nina says.